The Good Management Company is a block and property management company based in London, dedicated to clear, responsive and transparent management of residential blocks and rental properties.
Management shapes how residents and owners experience the place they live in or invest in. Clear communication, transparent finances, proactive maintenance, genuine accountability. Here is the standard you should expect.
Managing common areas, coordinating maintenance, keeping accurate accounts, collecting service charges, meeting building regulations and keeping everyone informed. Done well, none of it is visible — residents simply stop having to wonder whether things are being handled.
A single fee, agreed in advance, with what it covers and what falls outside it written down before you sign anything. No fee for issuing a demand, no fee for answering a solicitor’s enquiry, no charge that appears without explanation.
Planning rather than reacting. Vetted contractors, work properly overseen rather than simply instructed, and residents told what is happening before it happens. Emergencies are expensive; most of them were predictable.
Before things happen rather than after. You will know what work is planned and when, why a decision was taken, and where the money went — without having to ask.
Readable without an accountant. Statements that show where money actually went, and a reserve fund position stated plainly rather than discovered when something needs replacing.
You get a reply from someone with the authority to fix it, not an acknowledgement from a ticketing system. We treat a complaint as information about the building, and we will tell you when we have got something wrong.
Time horizon. Good management spends money now to avoid spending more later, communicates before being asked, and treats the building as somewhere people live rather than a contract to be serviced at the lowest cost that avoids complaint.
Service charge transparency, right to manage and the commonhold question — what has changed, what has not, and what is still only proposed.
Read moreThe long-term economics of looking after a building before it asks you to.
Read moreGood management is not only logistics. It is the conditions that let residents feel settled, informed and respected.
Read moreAsk a question, or talk to us about how your block or property is being managed.